Privacy Policy

1. Introduction

Welcome to Make Me Social ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Phone numbers (for early access notifications, account verification, and SMS communications)
• Name and contact information (email address, mailing address if provided)
• Profile information you provide (username, profile picture, bio)
• Communication preferences and settings
• Account credentials (encrypted password and authentication details)
• Payment information (processed through secure third-party payment processors)

2.2 Usage Information

• App usage analytics and performance data
• Device information (device type, operating system, unique device identifiers)
• Log files, error reports, and crash analytics
• Location data (approximate location based on IP address, precise location only if you grant permission)
• Network information (IP address, browser type, internet service provider)
• Feature usage patterns and user behavior analytics

2.3 Information Collected Through Cookies and Similar Technologies

We and our third-party service providers may use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Services. This helps us to provide you with a good experience, improve our Services, and personalize content and advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may be inaccessible or not function properly.

On mobile, we may use software development kits (SDKs) provided by analytics and attribution partners (for example, Adjust) that perform a similar function to cookies in apps. These SDKs help us understand how users discover and engage with the app, attribute installs to marketing campaigns, and detect fraud. Collection of mobile identifiers may depend on your device settings and consent (see Section 2.4).

2.4 Mobile Identifiers and App Tracking Transparency (iOS)

If you use our iOS app, we may request your permission to allow tracking pursuant to Apple's AppTrackingTransparency (ATT) framework. With your consent, we may collect and share your device's advertising identifier (IDFA) and related device data with our mobile measurement partner to attribute installs, measure campaign performance, and prevent fraud. If you decline permission, we will not access your IDFA and will use only limited, privacy-preserving signals as permitted by platform policies.

You can change your preference at any time in iOS under Settings → Privacy & Security → Tracking, and you can reset your advertising identifier from device settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services
• To process and complete transactions, and send related information including confirmations and receipts
• To notify you about app updates, changes to our Services, and early access opportunities
• To improve our app functionality, user experience, and content relevance
• To provide personalized service, including recommendations and custom content
• To analyze usage patterns and optimize performance metrics
• To provide customer support and respond to inquiries
• To send you marketing communications (with your consent where required by law)
• To detect, investigate, and prevent fraudulent transactions and unauthorized access
• To comply with legal obligations and enforce our terms of service
• To attribute app installs and in-app events to marketing campaigns and measure their performance (e.g., via our mobile measurement partner, with consent where required)
• To personalize and measure advertising and promotions, subject to your consent and platform settings

3.1 Legal Basis for Processing (EU/EEA Users)

If you are located in the European Economic Area (EEA), we collect and process your personal information based on one or more of the following legal grounds:

• Performance of a Contract
• Legitimate Interests
• Consent
• Legal Obligation

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• With your explicit consent obtained prior to sharing
• With service providers and business partners who assist in our operations
• For legal compliance
• To protect our rights and interests
• In connection with corporate transactions
• In aggregated or de-identified form
• With our mobile measurement and attribution partner (e.g., Adjust)

5. SMS Communications and Consent

When you provide your phone number and opt-in to receive SMS messages from Make Me Social, you consent to receive recurring automated text messages at the phone number you provided.

• Consent: You explicitly consent to receive SMS messages from Make Me Social
• Message Frequency: Message frequency varies
• Message and Data Rates: Standard carrier rates may apply
• Consent Not Required for Purchase: Consent is not a condition of purchase
• Opt-Out: Reply STOP at any time
• Help: Reply HELP or visit our Support page

Opt-In Methods:

• Visiting makemesocial.app and entering your phone number with consent
• Texting START or SUBSCRIBE to our SMS number

We do not sell or share your phone number with third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures, including:

• Encryption of sensitive data
• Regular security audits
• Secure authentication protocols
• Continuous monitoring
• Staff training

However, no system is 100% secure.

7. Data Retention

We retain personal information only as long as necessary, considering:

• Duration of relationship
• Legal obligations
• Statutes of limitation
• Legal disputes
• Regulatory guidance

Data is securely deleted or anonymized when no longer needed.

8. Your Rights and Choices

Depending on your location, you may have rights including:

• Access
• Rectification
• Erasure
• Data Portability
• Restriction
• Objection
• Withdraw Consent
• Automated Decision Protections

Requests can be made via the Contact Us section.

8.1 California Privacy Rights

California residents have rights under CCPA/CPRA, including:

• Right to Know
• Right to Delete
• Right to Correct
• Right to Opt-Out
• Right to Limit Use
• Right to Non-Discrimination

Requests will be processed within required legal timeframes.

9. Children's Privacy

Our Services are not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect such data.

10. International Data Transfers

Data may be processed in the United States or other countries with appropriate safeguards in place.

11. Third-Party Links and Services

We are not responsible for third-party privacy practices.

12. Changes to This Privacy Policy

We may update this policy periodically and will notify users of material changes as required by law.

13. Contact Us

If you have questions or concerns, please contact us.